Cancellation and Refund Policy
Last updated: 27 August 2026
This Cancellation and Refund Policy applies to purchases made on https://appbuilder.modlix.com for the App Builder services, operated by Modlix AI Services Pvt. Ltd.. App Builder is a digital service, so there is no physical product and no shipping; access is delivered electronically to your account once payment is confirmed.
1. Subscriptions
You may cancel your subscription at any time from your account settings or by writing to support@modlix.com. Your plan stays active until the end of the current billing period, after which it will not renew and you will not be charged again. Fees already paid for the current billing period are non-refundable except where required by law.
2. Credits and tokens
Credits or tokens that have already been used are non-refundable. Unused credits or tokens may be refunded within 7 days of purchase, at our discretion, provided they have not been consumed.
3. How to request a refund
Email support@modlix.com from your registered email address with your account details and the reason for your request. We review and respond, typically within 5 to 7 business days.
4. Refund processing
Approved refunds are credited to your original payment method through our payment processor, Razorpay, typically within 5 to 7 business days. The time for the amount to reflect in your account depends on your bank or card issuer.
5. Incorrect or duplicate charges
If you were charged incorrectly, or a duplicate charge occurred, contact support@modlix.com and we will investigate and refund any incorrect charge.
6. Contact us
Modlix AI Services Pvt. Ltd., Flat No. 22, Tower 6, Pebble Bay, No. A-11, NTI Layout, 1st Stage, Sanjay Nagar, R.M.V Extension 2nd Stage, Bangalore North, Bengaluru 560094, Karnataka, India. Email: support@modlix.com. Phone: +91 8904082211.
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